Scope
This privacy policy describes how we handle your personal information for our services on the totaloke.com. It applies generally to the totaloke.com and content and other related websites where this policy appears in the footer of the page. The policy that applies on any of our domains or sub domains is always the policy that appears in the footer of each website.
By accepting this privacy policy and the Network Service Agreement in registration, you expressly consent to our collection, storage, use and disclosure of your personal information as described in this privacy policy.
The Information We Collect
Registration information: At the time you register to become a registered user of totaloke.com, you will be asked to complete a registration form which requires you to provide information such as your name, address, phone/fax number, email address and other personal information as well as information about your business.
Publishing information: If you submit any information to totaloke.com to be published on the site through the publishing tools, including but not limited to company profile, product catalog, trade leads, profile and any discussion forum, then you are deemed to have given consent to the publication of such information.
Payment information: If you establish a credit account with us or our providers or if you purchase a product or service from totaloke.com or other registered users of the site or other vendors available through the sites, we may collect additional information, including billing information, credit card numbers and expiration dates and tracking information from cheques or money orders.
Account activities information: We record and retain the records of your account activities when you use totaloke.com services. If you make sale and purchase transactions online through totaloke.com’s web-based transaction platform, we also collect information related to such transactions including the types and specifications of the goods, pricing and delivery information, any trade dispute records.
Statistical information: In addition, we gather statistical information about our site and users, such as IP addresses, browser software, operating system, software and hardware attributes, pages viewed, number of sessions, unique visitors and so forth.
Registration information: publishing information, payment information, account activities information, statistical information and any information we may collect from you through the use of cookies, or from our affiliates or from other parties or through any other means, shall collectively be referred to as "collected information".
How We May Use Information
General: We use your collected information to improve our marketing and promotional efforts, to statistically analyze site usage, to improve our content and product offerings and to customize the content, layout and service of totaloke.com specifically for you. We may use your collected information to service your account with us, including but not limited to investigating problems, resolving disputes and enforcing agreements with us. We do not sell, rent, trade or exchange any personally-identifying information of our users. We may provide your collected information to our affiliates and service providers under contract (such as customer care) to support the operation of this website and our services. If you register or use services or products provided by our affiliates, we will share with each other your collected information including the information about your use of such affiliates’ services and products. We may share certain aggregate information based on analysis of collected information with our partners, customers, advertisers or potential users. We may use your collected information to execute marketing campaigns, promotions or advertising messages on behalf of third parties; however, in these circumstances, your collected information will not be disclosed to such third parties unless you respond to the marketing, promotion or advertising message. Your collected information may be transferred, stored, used and processed outside your home jurisdiction. In case of a merger with or transfer of business to another business entity, we will transfer your collected information to the entity which acquires the business (Should such a combination occur, we will require that the new combined entity follow this privacy policy with respect to your collected information).
Registration information: We may use your registration information to provide services that you request or to contact you regarding additional services about which totaloke.com determines that you might be interested. Specifically, we may use your email address, mailing address, phone number, mobile number or fax number to contact you regarding notices, surveys, product alerts, new service or product offerings and communications relevant to your use of our website. We may generate reports and analysis based on the registration information for internal analysis, monitoring and marketing decisions.
Publishing information: All of your publishing information will be publicly available on this website and therefore accessible by any internet user. Any publishing information that you disclose to totaloke.com becomes public information and you relinquish any proprietary rights (including but not limited to the rights of confidentiality and copyrights) in such information. You should exercise caution when deciding to include personal or proprietary information in the publishing information that you submit to us.
Payment information: totaloke.com will share your payment information with banks or vendors relevant to the transaction in order to enable transactions to be completed. In addition, totaloke.com may use payment information to determine your credit-worthiness and, in the process of such determination, totaloke.com may make such payment information available to banks or credit agencies. While totaloke.com has in place up-to-date technology and internal procedures to guard your payment information against intruders, there is no guarantee that such technology or procedure can eliminate all of the risks of theft, loss or mis-use. totaloke.com shall not be liable to you or any other person for any damages that might result from unauthorized use, publication, disclosure or any other mis-use of payment information, including credit card information.
Account activities information: We use account activities information to provide the services that you request. We may also generate reports, statistics and analysis based on account activities information to enhance and improve this website and services. We may also use account activities information to determine your credit-worthiness.
Statistical information: We use statistical information to help diagnose problems with and maintain our computer servers, to manage this website, and to enhance our website and services based on the usage pattern data we receive. We may generate reports and analysis based on the statistical information for internal analysis, monitoring and marketing decisions. We may provide statistical information to third parties, but when we do so, we do not provide personally-identifying information without your permission.
Disclosure of Information
We may publish records of complaints and any penalties, actions or proceedings against users. We further reserve the right to disclose your collected information to relevant authorities where we have reason to believe that such disclosure is necessary to identify, contact or bring legal action against someone who may be infringing or threatening to infringe, or who may otherwise be causing injury to or interference with, the title, rights, interests or property of totaloke.com, our users, customers, partners, other web site users or anyone else who could be harmed by such activities.
We also reserve the right to disclose collected information in response to a subpoena or other judicial order or when we reasonably believe that such disclosure is required by law, regulation or administrative order of any court, governmental or regulatory authority.
If we have reason to believe that a user is in breach of the Network Service Agreement or any other agreement with us, then we reserve the right to make public or otherwise disclose such user's collected information in order to pursue our claim or prevent further injury to totaloke or others.
Cookies
We use "cookies" to store specific information about you and track your visits to our site. It is not uncommon for websites to use cookies to enhance identification of their users. A "cookie" is a small amount of data that is sent to your browser and stored on your computer's hard drive. A cookie can be sent to your computer's hard drive only if you access our site using the computer. If you do not de-activate or erase the cookie, each time you use the same computer to access our site, our web servers will be notified of your visit to our site and in turn we may have knowledge of your visit and the pattern of your usage. Generally, we use cookies to identify you and enable us to access your registration information, publishing information or payment information so you do not have to re-enter it; gather statistical information about usage by users; research visiting patters and help target advertisements based on user interests; assist our partners to track user visits to the site and process orders; and track progress and participation in promotions.
You can determine if and how a cookie will be accepted by configuring your browser's which is installed in the computer you are using to access the site. If you desire, you can change those configurations in your browser. By setting your preferences in the browser, you can accept all cookies, you can be notified when a cookie is sent, or you can reject all cookies. If you reject all cookies by choosing the cookie-disabling function in your browser, you may be required to re-enter your information on our site more often and certain features of our site may be unavailable.
Minors
totaloke.com and its contents are not intended to be targeted to minors under applicable law and we do not intend to sell any of our products or services to minors. However, we have no way of distinguishing the age of individuals who access our website and so we carry out the same privacy policy for individuals of all ages. If a minor has provided us with personal information without parental or guardian consent, the parent or guardian should contact us to remove the information.
Security Measures
We employ commercially reasonable security methods to prevent unauthorized access, maintain data accuracy and ensure correct use of information. As a registered user, your registration information, publishing information and payment information (if any) can be viewed and edited through your account which is protected by password. We recommend that you do not divulge your password to anyone. Our personnel will never ask you for your password in an unsolicited phone call or in an unsolicited e-mail. If you share a computer with others, you should not choose to save your log-in information (e.g., user ID and password) on the computer. Remember to sign out of your account and close your browser window when you have finished your session.
No data transmission over the internet or any wireless network can be guaranteed to be perfectly secured. As a result, while we try to protect your information, no web site or company, including ourselves, can absolutely ensure or guarantee the security of any information you transmit to us and you do so at your own risk.
Changes to Privacy Policy
Any changes to this privacy policy will be communicated through our posting an amended and restated privacy policy on our site. Our posting the amended and restated privacy policy will make such new privacy policy immediately effective. You agree that all collected information (whether or not collected prior to or after the new policy became effective) will be governed by the newest privacy policy then in effect.
Accessing, Reviewing and Changing Your Personal Information
You can see, review and change most of your personal information by signing on to totaloke.com. Generally, we will not manually modify your personal information because it is very difficult to verify your identity remotely. You must promptly update your personal information if it changes or is inaccurate. Upon your request, we will close your account and remove your personal information from view as soon as reasonably possible, based on your account activity and in accordance with applicable law. We do retain personal information from closed accounts to comply with law, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, and assist with any investigation.
Disclaimers
We are not responsible for the privacy protection methods of other websites who are linked to totaloke.com.
Users’ Responsibilities in Regards to Privacy Protection
As a registered user, you have to protect your account. Use unique numbers, letters and special characters as your password, and do not disclose your totaloke password to anyone. If you do share your password or your personal information with others, remember that you are responsible for all actions taken in the name of your account. If you lose control of your password, you may lose substantial control over your personal information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately notify totaloke and change your password.You should know your user ID is displayed throughout totaloke (and so available to the public), and is connected to all of your totaloke activity. Other people can see your bids, purchases, items for sale, storefronts, feedback, ratings and associated comments. Notices sent to other community members about suspicious activity and policy violations on our sites refer to user IDs and specific items. So if you associate your name with your user ID, the people to whom you have revealed your name will be able to personally identify your totaloke activities.
Your Feedback
totaloke.com welcomes your continuous input regarding our privacy policy or our services provided to you. You may send us your comments and responses by post to totaloke.com.